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Aetna Home Delivery is a joke!! I made the mistake of re-ordering a RX refill on the website. Not only did they take out 80.00 copay from my checking account but they took out the full price of the drug 944.41 from my account!!! And they insist its pending.....well I...
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1.0
#1274584
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Aetna Home Delivery is a joke!! I made the mistake of re-ordering a RX refill on the website. Not only did they take out 80.00 copay from my checking account but they took out the full price of the drug 944.41 from my account!!! And they insist its pending.....well I...
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#1274578
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When I give my insurance information to doctors they usually say 'you have Aetna?, I'm sorry!' Since they merged with CVS you can't even get a prescription filled at a Walgreen store, so you'll have to go out of your way if Walgreens is the closest to you. They decide...
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1.1
#1265578
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Aetna - The worse insurance

I have been fighting with Aetna since November 2017 it’s now May and still nothing! Every time you call someone tells you something different!
#1253303
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Aetna+CVS= monopoly!

We were cursed with aetna ins. FORCED to change pharmacies because the OWN cvs. Now my meds cost more than I have ever paid!##!!!
#1252025
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30-45 minutes on hold is a standard practice. You are passed along to various departments and have to explain over and over again what the issue is. Staff is basically "stupid" when it comes to being knowledgeable about any aspect of the health plan and/or drug...
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#1222013
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I'm sorry to say that in the last several MONTHS I've been through AARP, Humana Gold and now Aetna and all of them are the same. According to all my providers every single mail order pharmacy is the same; HORRIBLE. I was a health insurance claims investigator;...
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I didn't like
  • Everyone in your mail pharmacy should be eviscerated
  • Constant lies
  • Customer svc is a joke
#1220923
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Aetna makes a lot claims to bolster their service as something COMPLETELY CONTRARY to what it is. I’ve been dealing with them now being forced by AETNA to do so. I use to use WALGREENS and was adequately satisfied. I’ve read many of others experiences with AETNA Home...
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#1215296
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Aetna - Ann is so rude

I called today about copies of my prescriptions that were to be mailed to me. Talk to Ann who was so rude and would not even give me a chance to speak. I hope I never get her again on the phone if so I will definitely ask for another representative
1.0
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#1214812
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Aetna is HORRIBLE!

Don't bother using Aetna Rx Home Delivery unless you're willing to wait at least 6 weeks to get your medicine and spend countless hours on the phone with them...oh and expect to get high blood pressure and a heart attach before they ship out your meds. Aetna is the most incompetent company I have ever had to deal with!
1.0
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#1198798
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