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Trying to get prescriptions filled, taken off hold, auto refill, all the above nightmare!! Lots of prescripts on hold. Ones on hold shipped out. No transparency what so ever. It's like talking to a baby. You have to repeat and repeat and they still don't get it!!! Lots...
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#1394235
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I have called Aetna 7 times, each time I have been told that my reimbursement check was issued -- and each time I have been given a different "issue date." It has been 6 months and I still do not have the check. I do not believe it was ever sent. I have been promised...
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Anonymous
Anonymous

QUOTE : " have called Aetna 7 times " ... at what point did you realize that your methods were ineffective ? You must issue a written demand for reimbursement and serve it via...

#1387182
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Aetna approved an MRI for my back. They directed me to a provider that I must use in their network. The cost for the MRI: **as an AETNA member: $425 **with no insurance: $275 As an AETNA member, I'm essentially paying 50% more for the same service. You would think that...
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1.5
#1368254
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Aetna - Read the fine print

Scheduled to have bridge for missing tooth. Tooth was removed when I had previous dental insurance. Surprise, they have a clause that if the tooth was removed under a different provider they would not cover anything. Thanks for nothing Aetna. Maybe stop thinking about your bottom line and think about your customers. DONT USE AETNA! {{Redacted}}
#1361848
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i keep getting bill from all my providers of service when i called aetna to find out whom i could go to. when i call them back its some of them are in network not all just some. total BS aetna sucks. seems very limited which items go to my deductible and my out of...
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#1358197
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I have been trying to use this home delivery service since January 2018, for my mother's controlled substances...I am a pharmacist, and I am continually having to call, call again, and call again...It amazes me how many times they can screw up a prescription, even when...
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#1354103
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They denied 28 k in dental work when I had to have five teeth removed to remove a tumor in my mouth.They said it was dental not medical.My dental insurance said it was medical.After three frustrating appeals that went to the same person they denied me.I then wrote a...
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#1341834
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in January of 2018 I was denied coverage for a cervical arthroplasty on two levels due to lack of moderate spinal stenosis. in May of 2018 I had another MRI done that shows I now have moderate stenosis. My neurosurgeon started a new pre-certification and low and behold...
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1.0
#1326756
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I have been reading all the bad reviews on Aetna and I am not sure what people mean that Aetna's health insurance is cheap. I have been a RN for 34 years and our family of three pay over 700.00 a month for medical coverage in the Dallas, Texas area. I am now in a...
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#1326321
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My daughter was in a car accident in Feb, 2018. After going back and forth between the car insurance and Aetna (our health insurance), we were able to settle the 'policy covered' amount with the car insurance. We gave the 'exhaustion letter' to Aetna in the beginning...
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1.3
I didn't like
  • Payment process
  • Constant lies
  • Poor communication
#1314920
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