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i keep getting bill from all my providers of service when i called aetna to find out whom i could go to. when i call them back its some of them are in network not all just some. total BS aetna sucks. seems very limited which items go to my deductible and my out of...
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#1358197
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I have been trying to use this home delivery service since January 2018, for my mother's controlled substances...I am a pharmacist, and I am continually having to call, call again, and call again...It amazes me how many times they can screw up a prescription, even when...
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#1354103
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They denied 28 k in dental work when I had to have five teeth removed to remove a tumor in my mouth.They said it was dental not medical.My dental insurance said it was medical.After three frustrating appeals that went to the same person they denied me.I then wrote a...
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#1341834
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in January of 2018 I was denied coverage for a cervical arthroplasty on two levels due to lack of moderate spinal stenosis. in May of 2018 I had another MRI done that shows I now have moderate stenosis. My neurosurgeon started a new pre-certification and low and behold...
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1.0
#1326756
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I have been reading all the bad reviews on Aetna and I am not sure what people mean that Aetna's health insurance is cheap. I have been a RN for 34 years and our family of three pay over 700.00 a month for medical coverage in the Dallas, Texas area. I am now in a...
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#1326321
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My daughter was in a car accident in Feb, 2018. After going back and forth between the car insurance and Aetna (our health insurance), we were able to settle the 'policy covered' amount with the car insurance. We gave the 'exhaustion letter' to Aetna in the beginning...
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1.3
I didn't like
  • Constant lies
  • Poor communication
  • Payment process
#1314920
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Aetna - Lost a leg due to their incompetence fictional lose another

When I signed with them they said my Plavix would be covered they lied yet again I have had to beg them every 30 days for the past eight years for Plavix lost one leg in the process fictional lose another one if I don’t get off their *** and get me some Plavix today
1.7
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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#1303691
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These guys are awful! They have horrible customer service. They will put you on hold and forget about you. They make you jump through so many hoops and cant get it straight especially since your paying a lot of money for their services. I have been dealing with a claim...
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1.0
#1303127
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Unfortunately, this is the company that my employer uses. I know now why this is. My employer is cheap and doesn't give a rats *** about it's employee so naturally, they choose a cut rate insurance company. I have had more bad dealings with Aetna in 1 year than I've...
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#1301043
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Aetna Home Delivery is a joke!! I made the mistake of re-ordering a RX refill on the website. Not only did they take out 80.00 copay from my checking account but they took out the full price of the drug 944.41 from my account!!! And they insist its pending.....well I...
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1.0
#1274584
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