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Aetna - Lost a leg due to their incompetence fictional lose another

When I signed with them they said my Plavix would be covered they lied yet again I have had to beg them every 30 days for the past eight years for Plavix lost one leg in the process fictional lose another one if I don’t get off their *** and get me some Plavix today
1.7
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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#1303691
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These guys are awful! They have horrible customer service. They will put you on hold and forget about you. They make you jump through so many hoops and cant get it straight especially since your paying a lot of money for their services. I have been dealing with a claim...
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1.0
#1303127
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Unfortunately, this is the company that my employer uses. I know now why this is. My employer is cheap and doesn't give a rats *** about it's employee so naturally, they choose a cut rate insurance company. I have had more bad dealings with Aetna in 1 year than I've...
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#1301043
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Aetna Home Delivery is a joke!! I made the mistake of re-ordering a RX refill on the website. Not only did they take out 80.00 copay from my checking account but they took out the full price of the drug 944.41 from my account!!! And they insist its pending.....well I...
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1.0
#1274584
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Aetna Home Delivery is a joke!! I made the mistake of re-ordering a RX refill on the website. Not only did they take out 80.00 copay from my checking account but they took out the full price of the drug 944.41 from my account!!! And they insist its pending.....well I...
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#1274578
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When I give my insurance information to doctors they usually say 'you have Aetna?, I'm sorry!' Since they merged with CVS you can't even get a prescription filled at a Walgreen store, so you'll have to go out of your way if Walgreens is the closest to you. They decide...
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1.1
#1265578
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Aetna - The worse insurance

I have been fighting with Aetna since November 2017 it’s now May and still nothing! Every time you call someone tells you something different!
#1253303
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Aetna+CVS= monopoly!

We were cursed with aetna ins. FORCED to change pharmacies because the OWN cvs. Now my meds cost more than I have ever paid!##!!!
#1252025
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30-45 minutes on hold is a standard practice. You are passed along to various departments and have to explain over and over again what the issue is. Staff is basically "stupid" when it comes to being knowledgeable about any aspect of the health plan and/or drug...
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#1222013
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I'm sorry to say that in the last several MONTHS I've been through AARP, Humana Gold and now Aetna and all of them are the same. According to all my providers every single mail order pharmacy is the same; HORRIBLE. I was a health insurance claims investigator;...
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I didn't like
  • Everyone in your mail pharmacy should be eviscerated
  • Claims is offensive
  • Your apology is as deep as a puddle
#1220923
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