Not resolved

I have Aetna Medicare. For two months they said I wasn't a member.

I kept telling them I was and if I wasn't why were they taking my money out of my account. Finally they said I needed to update my account. After two months they finally decided I was a member. Now onto the Pharmacy aspect.

The first time I had a refill, they billed me and I sent in a check right away. I had done this with my other insurance regarding mail order refill. The second time I had a refill done, they billed me and I wrote a check. This time because they were late in getting the medicine "approved"...I mean the Dr.

prescribed it and sent the prescription to them so I would think it would meet their standards of approval..the medicine was billed separate. They are now holding the medicine until I give them my bank number so they can automatically take it out. So it has been three months now with out my heart medication.

PLEASE do not worry yourself with this insurance. It's nothing but a headache!

Review about: Aetna Medicare Advantage Health Plan.

Reason of review: Bad quality.

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