Aetna Contact Information

Toll-Free Number:

  • (800) 872-3862

Dubai office serving: Africa, Middle East, Indian Sub-Continent, Indian Ocean:

  • +9 714 438 7500

General Inquiries:

  • (800) 872-3862

Hong Kong office serving: Hong Kong:

  • +8 523 071 5022 Claims and Pre-authorization Assistance
  • +8 522 860 8021 Sales and general enquiries

Shanghai office serving: China:

  • +86 400 881 1269 ChinaLife fronted members
  • +86 400 881 1291 Huatai fronted members

Tampa office serving: Central America, South America, Canada, Caribbean:

  • (813) 775-0220 Telephone
  • (866) 545-3252 Toll Free (inside US only)

Tampa office serving: United States:

  • (813) 775-0190 Direct or collect
  • (800) 325-6273 TDD (hearing impaired)
  • (800) 231-7729 Toll Free

UK office serving: Europe, Russia:

  • +44 870 442 4376 Membership enquiries
  • +44 870 442 4386 Telephone assistance (available 24 hours)

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Social Networks:
Mailing Address:
Aetna Inc.
151 Farmington Avenue
Hartford , CT 6156
United States
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Aetna Rating Stats

1.3 out of 5 stars
based on 117 reviews
See all 377 reviews reviews

Rating stats

  1. 88 reviews
  2. 20 reviews
  3. 5 reviews
  4. 3 reviews
  5. 1 review

Rating trend

About Aetna

Top 5 Likes about Aetna

Price is low, Insurance company i had before aetna, Some customer service reps, Customer service representatives, Bill pay

Top 5 Dislikes about Aetna

Difficulty with authorizations, Too many third parties involved, Struggling to get consistant care, Constant run around no decision makers, Untruthful

Top 5 Related Companies

Coventry Health Care, Meritain Health, Carefree Dental, Aetna Student Health, ActiveHealth Management


Aetna is a company that was established in 1850 when its first life insurance policy was issued.
At the present time the company is headquartered in Hartford, Connecticut. Aetna specializes in health care plans and provides a set of different traditional and customer-oriented health care insurance products and health insurance-connected services such as pharmacy, dental, disability plans, medical management, etc.
Net income of the company is $1,702 billion. It employs 31,000 people. This diversified health care benefits company is on the lists of Fortune 100. Nowadays Aetna is represented in Canada, Australia, Great Britain, Spain, China, Indonesia and Korea.

Aetna reviews and complaints

Aetna is ranked 199 out of 1315 in Insurance category

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