Unfortunately, this is the company that my employer uses. I know now why this is.
My employer is cheap and doesn't give a rats *** about it's employee so naturally, they choose a cut rate insurance company.
I have had more bad dealings with Aetna in 1 year than I've had with all of my other carriers combined. I've had claims that should've been paid and weren't, customer service reps who had no clue and even worse command over the English Language.
What a nightmare. Can't wait for open enrollment so I can jump back on my wife's plan.
Hope you go belly up Aetna because there isn't a more deserving company on the planet.