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After my family doctor order a transrectal UC that found a small tumor on my prostate, I had me records sent to my urologist. He ordered an MRI. It was denied twice. Finally they allowed it. The MRI showed that The tumor was actually larger than the UC spotted. He...
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4.0
#1087538
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#1 Issue: ongoing since January 2016 is that Aetna Network Management indicates to my provider his reimbursement is $80-84; yet Aetna continues to process claims only paying provider $55. Week after week, month after month, Aetna has not resolved this issue. #2 Issue:...
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1.6
I didn't like
  • Customer service that can not resolve issue on first call
  • Lack of follow-up from customer service reps
#919627
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