Aetna never pays

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Home » Consumer Reviews » Health Insurance » Aetna never pays

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Aetna never pays

Apr 27, 2008

Aetna complaint by M69800

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After 20 years with aetna my company finally switched thank god. Every claim with aetna turned in to hours on the phone and fax only after months to get 10 cents on the dollar. DO NOT USE AETNA. Thier tactics are amazing. Usually the need more info. then when you send it they do nothing with it untill one day you call. Then they always say "oh, somehow this did not get re filed". after another month you call and they say "need more information" and you start all over again. I saw a documentary that interviewed a claims DR from Aetna who quit because the were paid big bonuses to deny claims and people were literally dying because of it.

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Comments (1)

1. Written by Aetna's prescription plan suck, on 08-05-2008 10:20

It's the art of covering without covering. I had to pay $976 usd out of pocket for a prescription my wife needs.

I'd love to know what they were smoking when they came up with this idea. My only hope for them is they go under. I hate paying out of pocket in hopes that they will refund the 70% as they claim. Now it's off to file the forms and possably make many phone calls to ensure that it is being handled. I HATE AETNA. Aetna, I wish I'd never meet ya. You suck!!!!!

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